Furniture Now Returns Policy

Free Returns do not apply to international orders. See the “non-furniture returns/exchange policy” above for details on items that are eligible for return or exchange and valid forms of proof of purchase. If the repair is covered by the manufacturer's warranty, it will be repaired at no cost to you.

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Please note that all items purchased online can be returned via mail.

Furniture now returns policy. Returns - Furniture Now Gallery. We offer a 30-Day Satisfaction Guarantee for purchases made on our website to ensure you can buy confidently. Product must be in new or unused condition, with all original product inserts and accessories.

There is no restocking fee if the product is unopened or if the purchase and the return both occur within: Purchases made during the holiday shopping season (November 1-December 24, 2019) can be returned until January 31, 2020. You can now use our online returns feature to return items that you ordered online or by phone and received by mail.

Manufacturer Defect Returns Please call Lowe's Service Advantage hotline toll-free at 1-888-77-LOWES (56937) to set up a factory-certified service appointment in your home or for general assistance. Items purchased in a store must be returned to a store. If you are not satisfied with an item you purchased in a Big Lots Store, you may return most items to a store within 30 days of the date of purchase.

We will be extending our price adjustment policy outside the 14-day timeframe for in-store purchases. Once the product has been received by the customer, there will be no returns. In the event that live goods purchased online (including, but not limited to, houseplants, perennials, trees, holiday trees, wreaths and garlands) are received damaged or dead, contact Customer Support at 1-800-430-3376 within 3 days of delivery and we will ship a replacement at no charge.

Items purchased online can be returned by mail or to a store. Only items purchased online can be returned by mail. If you find it not fitting (or not matching), p

AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. What if I don’t like it after it’s been delivered? Gather the purchases you want to return, along with the original contents and packaging.